Policy - BoutiqueByMaryam

Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Australia : 7 - 14 business days
  • Canada : 7 - 14 business days
  • North America : 2 - 7 business days
  • Europe : 7 - 14 business days
  • Australia, New Zealand and Oceania : 10 - 14 business days
  • Asia Pacific : 14 - 21 business days
  • Latin America and the Caribbean : 7 - 10 business days
  • North Africa and the Middle East : 14 - 21 business days
  • Sub-Saharan Africa : 14 - 21 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Frequently Asked Questions

    Care instructions

    Purses:
    1. Spot clean purses only.
    2. Store in a cloth bag when not in use, to protect from dust.
    3. Store with chain inside purse.
    4. Velvet is sensitive to pressure. Avoid pressing anything into the velvet, particularly the back of the purse.

    Care instructions

    Jewelry
    Please keep your Jewelry away from moisture.
    1. Remove it before taking a bath or shower.
    2. Avoid direct contact with perfume or deodorant sprays.
    3. Keep it in a safe box/ pouch away from other jewelry
    4. Clean with a soft dry cloth. Avoid silver cleaners.